Depending on your pricing edition and other factors, we offer various options for reducing data ingest, deleting or uninstalling an agent or integration, or downgrading or cancelling your organization (your account or group of accounts).
Reduce or stop data ingest
If you want to stop reporting some data to New Relic without downgrading or cancelling, you can configure our tools to send less data.
Options for downgrading your New Relic organization will differ depending on your pricing edition:
To downgrade your Pro or Enterprise organization, contact your New Relic account representative.
Options for downgrading for Standard edition:
If you're being billed and want to downgrade: From one.newrelic.com, click the account dropdown, click Manage your plan, and then click Downgrade account. Once you are downgraded, you’ll still be able to access New Relic via the login page.
If you're not being billed and haven't input your credit card, you don’t need to downgrade and can continue using New Relic at a free level.
Cancel organization
If you've accidentally signed up for New Relic and want to delete that account, see Delete organization.
Other options for cancelling your organization depend on your pricing edition:
To cancel your Pro or Enterprise organization, contact your New Relic account representative.
If you've created a new New Relic organization that you don't need and haven't yet set up, and if it meets some requirements (below), you can delete that organization with these steps: